Happy Clients

Abby-Kerr-Abby Kerr
Creative Director | The Voice Bureau

As an online business owner in a big growth phase, I needed a reliable, high-integrity, experienced, creative virtual assistant to help me implement my vision and provide excellent service and support to my clients. Melissa is everything I could have wished for and a whole lot more!

Melissa’s years of experience in business operations, marketing, management, tech, and social media strategy allow her to take a 360- degree view of every project I assign to her, a rare trait among the VA set. I trust her judgment implicitly and know that if I’m not available to make a decision on-the-spot, she understands my guiding principles and core values thoroughly enough to make the right decision in my place, one that will keep the business and brand heading in the right direction.

Melissa has a strategic, solutions-oriented brain wrapped in a warm, cheerful, enthusiastic personality — exactly the type of professional you want in a client-facing role, or behind the scenes working with your core team.

Hiring Black Ink VA as an asset to my company has been one of the smartest decisions I’ve ever made as a business owner. Not letting Melissa go!

 

Allison-RiceAllison Rice
Design Professional | Allie Creative

One of the questions that every small business owner has to answer is: Should I put my resources toward hiring administrative help or services-based help? In other words, do I need someone who can support my business or do the actual work of my business?

Thanks to Melissa, this is no longer an either/or; it’s a both/and. She is able to dive into projects, assisting me in creating, maintaining, and administrating WordPress websites, while enthusiastically doing support work, like answering emails and updating spreadsheets. It is rare to find someone who not only delivers in both areas but seems to love them both, and I feel fortunate to have connected with Melissa and to have her as a part of my business.

 

Lisa-GabardiLisa Gabardi, Ph.D.
Psychologist/Mediator/Divorce Coach | Gabardi.com

I was very pleased with the results of my website designed by Melissa at Black Ink Virtual Assistance. Melissa created a design with detail elements that reflected the style I wanted for my site and my business. She took the time to talk with me about the project and get to know me. Melissa was very responsive to my feedback and requests and prompt in completing tasks. I especially appreciated Melissa’s patience with my lack of technical understanding–she helped me understand and I felt at ease putting my project in her competent hands! Working with her on my website was an excellent experience!

 

Wendie-TobinWendie Tobin
Writer/Editor/Consultant | Verb and Verse

Ms. Black is a rare breed. She is the embodiment of both creative innovation and business savvy; a balanced combination that one doesn’t encounter often. It has been my experience that artistic professionals who excel in generating exciting and groundbreaking concepts, seldom have equal aptitude in the business sector.

Melissa is currently designing my professional website. She has also worked on writing and editing projects as well as social media strategies for me. Melissa has a far deeper understanding of the true science of social media– its inner workings, its reach, and its most effective implementations–than most. I hesitate using the somewhat shopworn “out-of-the-box” terminology, but she seems to effortlessly develop inventive plans AND an a blueprint for executing them.

She is extremely detailed, responsive, and client-focused, with an intrinsic sense of ethics. Melissa’s extensive work resume as well as her philosophy of continual progressive thinking and attainment of knowledge makes Black Ink Virtual Assistance a force to be reckoned with.

 

Cristiana-QuinnCristiana Quinn
President | College Admission Advisors

For anyone who has a small business and needs help, I can’t say enough about Melissa Black and her virtual assistance company, Black Ink. If you need help with marketing campaigns, websites, social media, admin jobs, so many things….Melissa is AWESOME!!! She is all about execution and getting things done! Smart, reliable, mature, fabulous!

 

Jac-McNeilJack McNeil
Professional Certified Coach for Women Solopreneurs | JacMcNeil.com

Melissa is professional, creative, intuitive and full of initiative. I love her communication style and the breadth of skills she brings to her work. I could not have taken my biz to the next level with out her. I frequently recommend her to my own clients and peers–and they love her too!

 

Mercedes-MaidanaMercedes Maidana
Abundance Coach/Motivational Speaker/Patagonia Surf Ambassador | MercedesMaidana.com

Melissa has helped me to navigate overwhelming odds in a precise and gentle way. She knows her stuff, she was attentive to my needs and over delivered on every task that she took care of. Melissa is smart, sharp and friendly. I would recommend her to anyone who needs help to organize and take their business to the next level.

 

Alysha-FraserAlysha Fraser
Owner | Furry Friends Pet Care Services

Melissa is a wonderful asset to my business. One of the biggest challenges most small business owners have is trying to find the time to manage all of their tasks. So many of us have the need for assistance with special projects or important changes to our business but can’t hire a full time assistant. Melissa has been imperative to the continued growth and development of my small business.

She is professional, readily available to tackle any new challenge, and she delivers timely and consistently solid results. I can always count on her, and she is eager to offer suggestions and recommendations as to how I can better organize and streamline my daily, as well as my long term operations. I would highly recommend her to anyone who has any project, large or small for their business. Personally I love working with her and her work, and results speak for themselves.

 

Sheri-FittsSheri Fitts
Owner | ShoeFitts Marketing 

Melissa has been a great resource to have on my virtual crew! She is a VA (Virtual Angel!). She is very fast, accurate and a great resource finder. I send her proposals, quick website updates, expense receipts and anything that I don’t want to tackle myself. She makes order out of the chaos. (Hence the angel part.) As a new business owner, I couldn’t have made it this far without Melissa.

 

Candita-ClaytonCandita Clayton
Owner | Candita Clayton Studio

Melissa has helped me expedite important projects with excellence and enthusiasm. She believes in my company mission and helps me achieve timely and relevant results.

 

Jaime-LindJaime Lind
Photographer/Authenticity Ally | Integrity Ventures

Melissa is fearless, diligent and extraordinarily creative. If she hasn’t done it before, she will figure it out – and knock it out of the park. Big or small, she can be trusted to get the job done and to do it well. She is an absolute pleasure to be around and her enthusiasm is contagious. I look forward to many more opportunities to work with Melissa in the future.

 

Rachel-LessneRachel Lessne
Owner | Green Envy Eco-Boutique

Melissa is the best at what she does. My company has benefitted tremendously because of her expertise. Her PR skills are unsurpassed, she is organized and extremely reliable, and she is a fantastic writer. Melissa cares about every one of her clients and is always working at her peak potential to improve her client’s businesses. She can assist and improve just about any type of business out there. You won’t know how much you actually needed Melissa and her business, Black Ink VA until she starts working for you. She quickly becomes indispensable as you see your business going in the direction you always wished it would!